Frequently Asked Questions

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Popular FAQS

Of course it does! IPL is the most common treatment for removal of unwanted hair, acne scarring, fine lines, shallow wrinkles, uneven skin texture, discoloration, sunspots, age spots and dull skin at cosmetic clinics. Our unique multilayered lens allows Skinbae to not only remove unwanted hair, but perform all of the above mentioned treatments as well from the convenience of your home for less than a fraction of the cost. 

The Skinbae IPL (Intense Pulsed Light) device uses IPL technology, which is currently a widely popular method of treating unwanted hair. When paired with our unique multilayered lens, it also treats acne, slows aging by reducing wrinkles and eliminating fine lines; and rejuvenates the skin. Regular treatments increase collagen production within the skin, leaving a glow for days!

Due to Skinbae's diverse range of uses and proven results, it a must have for anyone wanting to look and feel their best at the convenience of their own home & schedule. What's even better is the cost savings offered in comparison to clinics and traditional methods. 

Most customers will begin to notice a reduction in hair, acne/acne scarring and improvement in overall skin texture within the first 2-3 treatments with complete results after twelve treatments. However, results vary from person to person. We recommend using your handset once every week for the first 12 weeks. 

After this period, use your handset once a month for three months or until satisfied. To maintain hairless, smooth, acne free and refreshed skin use your handset once every 2-3 months; or as needed. There is a comprehensive treatment schedule provided within each Skinbae's Owner's Manual. There is no need to use it more than once a week, as IPL is only effective in the growing phase of your hair cycle. 

Of course it is! Globally, there have been numerous studies that conclude the safety and effectiveness of IPL for hair removal, acne treatments & skin rejuvenation. Therefore, it has become an extremely popular and safe at-home treatment. Skinbae uses FDA approved technology and has both ROHS & CE certifications ensuring its high product quality as well as environmental awareness during the manufacturing process.

Skinbae comes with a unique lens designed specifically to allow for acne treatments, skin rejuvenation, increased collagen production as well as unwanted hair removal. We always advise that you exercise caution while treating yourself as everyone is not suitable for IPL treatments.

Due to the level of melanin in the skin, some darker skin tones will not be able to use IPL. The same applies if you have a recent tan. Additionally, we urge you to thoroughly go through the owner's manual and tutorial video to learn how to maximize your device's lifespan as well as to safely perform treatments. We also advise that you check with your doctor if you are taking any medication that may make your skin sensitive to light. People with epilepsy should not use any IPL devices.

No women part of the effectiveness study said they experienced pain, provided the correct settings were used as provided in the Intensity Chart within the Owner's Manual. Most women described a warm sensation whereas some felt slight itching or prickling for up to one hour after the treatment. We recommend you follow the test instructions within the owner's manual before your first session. 

Pain can be experienced during or after treatment if:

* If you use Skinbae on unshaved skin

* If you use Skinbae at an intensity too high for you

* If you flash Skinbae on the same spot repeatedly

** DO NOT use Skinbae on open wounds, inflammations, cuts, infections, tattoos, burns, etc. 

You can use Skinbae on your entire body; including your bikini, full legs, hands, feet, back, forehead, temples, cheeks, upper lip, chin, jawline, arms & underarms. When treating your face, avoid flashing close to your eyes. 

Additionally dark freckles & moles should be avoided as they contain more melanin and can absorb too much heat leading to very minor skin burns. 

It is safe to use anywhere except the eyes, nipples or on your privates. It is necessary to avoid using on wounded or sunburnt skin. 

Skinbae has no negative impact on long-term health and fertility. It is non health intrusive and the IPL technology has been around for more than 25 years. No researches have indicated IPL usage can lead to skin cancer or fertility issues. 

When using your Skinbae device as recommended, side effects are rare. However, a slight redness and a little inflammation can be the most common side effect of IPL which quickly subside after the treatment. 

Yes, of course you can! This will, however, decrease the lifetime of your handset per user. You should also always thoroughly clean the handset before and after each use. 

We got your back! Of course Skinbae comes with a 12 month warranty and a 100 day money back guarantee. For details please refer to our Money Back Guarantee page. 

Yes, it is safe for men and women to use Skinbae to remove pubic hair! Skinbae's uses Intense Pulsed Light (IPL) Technology to treat unwanted hair from most parts of the body; face, upper lips, arms, pits, back, chest, legs, bikini, full brazillian and between the butt cheeks! 

To get the best results please read the manual carefully and study the charts for scheduling and correct intensity level to best suit your skin tone & hair color.

Reminder:
Always shave the area before you treat it!
For sensitive parts, try first with a lower intensity level and build your way up. 

Yes, acne scarring can go away! Skinbae’s at home IPL will treat acne scars quickly and effectively.

Skinbae treats acne and acne scarring by targeting affected skin cells with pulsed light. The light breaks down the height, thickness, redness and hardness of the scars. Acne scarring goes away with multiple treatments of Skinbae 3in1 ultimate at home device.

Skinbae is a 3in1 laser ipl device designed for acne treatments, skin rejuvenation and removing unwanted hair. Laser IPL is effective on skin care treatments including minor acne scars, rosacea, redness, hyper pigmentation and broken capillaries.  

How Skinbae works

The Skinbae IPL (Intense Pulsed Light) device uses IPL, which is currently a widely popular method of treating unwanted hair. When paired with our unique multilayered lens, it also treats acne, slows aging by reducing wrinkles and eliminating fine lines; and rejuvenates the skin. Regular treatments increase collagen production within the skin, leaving a glow for days! Due to Skinbae’s diverse range of uses and proven results, it is a must have for anyone wanting to look and feel their best at the convenience of their own home and schedule. What’s even better is the cost savings offered in comparison to clinics and traditional method

Of course it does! IPL is the most common treatment for removal of unwanted hair, acne scarring, fine lines, shallow wrinkles, uneven skin texture, discoloration, sunspots, age spots and dull skin at cosmetic clinics. Our unique multilayered lens allows Skinbae to not only remove unwanted hair, but perform all of the above mentioned treatments as well from the convenience of your home for less than a fraction of the cost. 

Your Skinbae device will come with a universal 12V power supply. It will also include universal plugs to ensure our customers do not face difficulties irrespective of where they are from.

Skinbae has made a free tutorial exclusively to our customers. The video will be emailed to you along with the tracking number to your FREE express delivery (applicable on all orders).

Most customers will begin to notice a reduction in hair/acne & acne scarring and improvement in overall skin health within first 3-4 treatments, with complete results after 12 treatments. However, results vary from person to person. We recommend using your handset once a week for the first 12 weeks. After this period use your handset once a month, for 3 months or until satisfied. To maintain hairless, smooth, acne free & refreshed skin, use your handset once every 2 to 3 months, or as needed. There is a comprehensive treatment schedule provided within each Skinbae Owner's Manual. There is no need to use it more than once a week, as IPL is only effective in the growing phase of your hair cycle.

There are no recurring costs; unlike laser-clinics your Skinbae device is a one-off purchase. There is no need for replacements or refills. With over 900,000 flashes offered, it is highly unlikely that you will ever require any other hair removal/skincare device. Skinbae's expected lifespan, with proper usage and storage, is over 35 years. This can result in savings of over $97,000.

Globally, there have been numerous studies conducted that conclude the safety and effectiveness of IPL for hair removal, acne treatment and skin rejuvenation. Therefore, it has become an extremely popular safe at-home treatment. Skinbae has both ROHS and CE certifications ensuring its high product quality as well as environmental awareness during the manufacturing process. Skinbae comes with a unique lens, designed specifically to also allow for acne treatments as well as skin rejuvenation and collagen production enhancement, in addition to unwanted hair removal.

We always advise that you exercise caution when treating yourself as not everyone is suitable for IPL treatments.  Due to the level of melanin in the skin, some darker skin types will not be able to use IPL. The same applies if you have a recent tan. Additionally, we urge you to thoroughly go through the owner’s manual and tutorial video to learn how to maximize your device’s lifespan as well as to safely perform treatments. We also advise that you check with your doctor if you are taking medication that may make your skin sensitive to light. People with Epilepsy should not use ANY IPL devices due to the bright flash required for treatments. 

Skinbae can provide you with savings of over $132.000 over the next 35 years. These savings will be the result of not going to laser-clinics for acne treatments as well as for unwanted hair removal and skin rejuvenation. The device is equipped with more than 900,000 flashes. With proper usage and storage, expect Skinbae to last well over 35 years. 

Each Skinbae device is equipped with more than 900,000 flashes. This translates into well over 35 years of usage with proper usage and storage.

Most Skinbae users face some discomfort akin to holding your hand too close to a lightbulb. However, compared to treatments other than IPL, Skinbae is much more tolerable and highly regarded as an effective, safe & convenient long-term solution.

No, it isn't necessary to wear eye protection while using Skinbae. Skinbae is fitted with a sensor and will not flash any light unless the entire window is pressed against your skin. It also has a specially designed lens cover which doesn’t allow for the flash to escape if firmly pressed against the skin. That being said we do provide all our customers with wraparound safety eyewear as a precautionary measure – safety first! Additionally, you should never try and look directly into the light as it flashes. People with Epilepsy should not use this product as Skinbae has a bright flash.

You can use Skinbae on your entire body, including your: brazilian, complete legs, arms, underarms, hands, feet, back, bikini line, forehead, temples, cheeks, moustache, chin, along the jawline and face (just be sure to not get too close to your eyes). Additionally, dark freckles and moles should be avoided as they contain more melanin and can absorb too much heat, leading to very minor skin burns.

It is safe to use anywhere except around the eyes, nipples, or on your privates. It is necessary to avoid using on already damaged or irritated skin (wounds, sunburns).

Between treatments it's recommended that you most preferably shave if hair removal is required. Wait a few days (making sure hair hasn't started to reappear) before the treatment if you wax, pluck, or epilate to ensure painfree treatments!

You should not use ANY IPL device over very dark freckles or moles, however, light freckles are fine.

When using your Skinbae device as recommended, side effects are rare. However, slight redness and a little inflammation can be the most common side effects of IPL, which quickly subsides after the treatment.

IPL is suitable for all but the darkest skin tones (no matter what other manufacturers may claim). This is because the light energy may be more attracted to the pigments in the skin rather than the melanin in the hair, or melanin clusters it attacks to treat with acne scarring and to rejuvenate the skin. Refer to the skin tone chart below to see whether or not IPL is suitable for you.

You actually have to be careful when anyone claims ‘permanent’ hair removal as both IPL and laser hair removal require some maintenance, otherwise eventually the hair will start growing back. After completing your initial sessions with Skinbae you will only have to use your handset once every 3 months to maintain smooth, hairless skin. Individual results may vary and you may be lucky enough to get by with up to 6 months before requiring another treatment, but some others have required maintanance once every 2 months as well. 

Skinbae has 3 modes for you to choose form:

1) Manual mode - Skinbae will flash when you press the trigger button.

2) Glide mode - Skinbae will flash (when ready) as you hold the trigger button down continuously. This can also be achieved by gliding Skinbae along the area to be treated after having left it in Auto Mode. 

3) Auto mode - Skinbae will flash on its own (when ready) without any buttons needing to be pressed.

Yes, of course you can! This will, however, decrease the lifetime of the handset per user. You should also always thoroughly clean the handset before and after each use.

There is NO permanent hair removal method irrespective of what claims other manufacturers or cosmetic clinics may make. Every unwanted hair removal method will require maintenance after every 2-6 months (after first initial 12 sessions); this will vary from person to person.

Our handsets have an energy output of 4.9J/cm2, meaning it is perfectly suited to safe hair removal, treatment of acne and rejuvenating the skin. It is also approved for effective at-home use. It has 8 intensity levels for you to choose from to ensure safe and effective treatments for your skin tone.

IPL relies on melanin in the hair absorbing the light energy, and therefore IPL is not effective on hair that is naturally very light blonde, red, or grey (irrespective of what other manufacturers may claim).

Skinbae treats acne and acne scarring by targeting affected skin cells with gentle pulsed light. The light breaks down the height, thickness, redness and hardness of the scars. Acne scarring goes away with multiple treatments of Skinbae 3in1 ultimate at home device. 

The fastest way to treat darkspots from the face is Skinbae. Skinbae laser ipl targets melanin to remove dark spots, age spots, sun spots and skin discolorations.

Dark spots, also known as hyperpigmentation, are brownish spots on your face or body. They can form anywhere your skin, face or body. Treating hyperpigmentation through Skinbae’s laser ipl requires about 2-4 treatments spaced 3-5 weeks apart. The skin cycle is of 30 days and it’s recommended to let a full cycle complete for best results.  

Treat sunspots within sessions with skinbae’s 3in1 lens. Just position and zap away brownish or reddish discoloration on face and body!  

To treat sunspots, Skinbae sends a targeted light beam to the pigment. The light energy heats up the “damage” or pigment causing it to rise to the surface of the skin. Healthy skin and tissue is not harmed or impacted with IPL treatments. Your body will naturally exfoliate the sun spot.  

Skinbae suggests 2-5 treatments depending on the color, place and stubbornness of the sunspots. Treatments should be spaced 3-5 weeks apart for best results! Skin cells turn over in about a month, that’s why it’s recommended to wait a full cycle go before your next treatment.  

Facts & Limitations

We advise that users of our handsets be at least 16 and older.  

Although there is no evidence concluding that IPL has negative negative impacts on pregnant or breastfeeding women, we still don’t recommend using ANY IPL device as a precaution.

Skinbae comes equipped with more than 900,000 flashes. This translates into well over 35 years of treatments with proper storage and usage.

Skinbae can provide you with savings of more than $132,000 over the 35 years. These savings will be the result of not going to laser-clinics for acne treatments as well as for unwanted hair removal and skin rejuvenation. The device is equipped with more than 900,000 flashes. With proper usage and storage, expect Skinbae to last well over 35 years. 

No IPL device can be used on active open pimples or cuts. However, Skinbae can safely be used on active acne as long as it is not open or scabbed.

No IPL device, including Skinbae, can be safely used on active eczema.

Yes, Skinbae can easily treat chicken pox scars. It has yielded wonderful and permanent results in the past.

Yes, Skinbae can fix all sorts of fine lines and reduce deeper wrinkles thanks to its unique lens design.

No more than 2 successive flashes will be safe on the same spot.

Skinbae can definitely be used on hormonal hair growth! It has proven to be quite effective at controlling and safely removing unwanted hair caused by PCOs.

No IPL device will not be suitable for you if you have epilepsy. Sorry!

You should not use ANY IPL device over tattoos. The light energy will be more attracted to the pigments in the tattoo than the melanin in the hair or melanin clusters present within acne, acne scarring and aging signs. This can cause a reaction in the skin and blistering. You should always go around your tattoos.

Let's not find out for yourself! Do not use any laser ipl on your skin every day or more than suggested. Skinbae or any other laser devices should be used as per the schedule in the manual or blog posts.
Treating your skin with light therapy too often will cause irritation and will not speed up the hair removal or scar treatment process. 

Love & Support

Don't worry, we got your back, of course Skinbae comes with a 12-month warranty & 100-day money back guarantee! For details please refer to our shipping, returns & money-back guarantee section.

Yes, it do! We have absolute confidence in providing you with the best at-home IPL 3-in-1 device in the world. That’s why we’re proud to offer our 100-day 100% Money-Back Guarantee. You can read more about it in our shipping, returns & money-back guarantee section.

We offer FREE trackable express shipping worldwide through our partners (DHL and Fedex).

Deliveries usually take 2-5 business days to arrive.

Due to the recent COVID-19 pandemic, there may be a slight delay in dispatch of some orders or an increased delivery time. We are working as hard as we can to get your order delivered to you as quickly as possible. We thank you for your patience and support during this time. If you have any questions regarding your order, please email us at customersupport@skinbae.care

Please check the tracking section on our website or directly check with the shipping partner catering to your needs. Each customer is emailed a tracking number as well as an exclusive how-to tutorial video on safely and effectively using your Skinbae device!

Pre & Post Care

If you have recently been tanning, we recommend waiting 2 weeks before using ANY IPL device. Additionally, you should wait 48 hours to tan after using ANY IPL device. Artificial tan should not be on your skin while using ANY IPL device, including Skinbae.

Cleaning Skinbae is advised before and after each use. You can use an alcohol wipe, or any antibacterial product to wipe the handset and the flash window. Do not use any spray or attempt to wash it with water. Ensure Skinbae is powered off, and unplugged before doing so. You should then store Skinbae in a cool, dry place after use (once it's completely dry).

Yes, you need to shave the areas to be treated before using Skinbae for safe and effective treatments. A close to skin shave is best recommended. The goal is for the light energy to reach the hair follicle and melanin clusters as quickly as possible. Therefore, shaving beforehand is essential to safely achieve the best results. The hair follicle needs to be intact for Skinbae to be effective at unwanted hair removal. This means no waxing, plucking, threading, epilating etc.

Absolutely! You not only can but should moisturize and continue to use toner as per your usual schedule.